IT Support Specialist

3 days ago


Middletown, Ohio, United States Brooksource Full time
IT Support Technician

Brooksource is seeking an IT Support Technician to join our team. As an IT Support Technician, you will work in a collaborative environment to design, develop, and deliver custom solutions that make a big impact.

Responsibilities:
  • Resolve first-level service calls in a timely, accurate, and professional manner.
  • Assist in the investigation of issues and with the delivery of an appropriate remedy and response.
  • Respond to identified performance issues.
  • Follow established operational processes and procedures and use the Enterprise tools available.
  • Evaluate documents, prioritize, and resolve support calls.
  • Maintain knowledge of production system resolution procedures by reviewing new or updated knowledgebase entries to ensure readiness to execute.
  • Logs and tracks issues using an automated Service Management System.
  • Interact and collaborate with various corporate departments and store personnel.
System Support:
  • Monitor system activity and inform team and manager of any perceived trends, positive or negative, in calls being received.
  • Create and Monitor vendor service calls.
  • Develop an understanding and knowledge of the operating environments, policies, and procedures.
  • Perform routine and regular preventative maintenance.
  • Provide support in development and maintenance of operational procedures.
  • Accept, set up, and test new hardware, peripherals, and software.
  • Adhere to procedural and security standards.
  • Administer asset inventory management.
Devices Used:
  • Windows PCs and Laptops
  • Windows Tablets
  • Touchscreen monitors
  • Zebra TC8000s and WT6000s w/RS5000 ringscanners
  • HP printers
  • Zebra & Datamax label printers
  • In-building network hardware & APs (Cisco)
  • Bluetooth and tethered hand scanners
  • Chromebox thin clients
  • Android tablets
Requirements:
  • Excellent problem-solving skills
  • Basic technical understanding of the various hardware, software, and networking systems being supported.
  • Ability to work as part of a team as well as independently
  • Excellent communication and organization skills.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, or any other protected characteristic.

Job Type: Contract

Experience: Help desk: 1 year (Preferred)

Work Location: In person



  • New Middletown, Ohio, United States BrightPath LLC Full time

    Job Title: Individualized Home Support SpecialistBrightPath LLC is seeking compassionate and dedicated individuals to join our team as Individualized Home Support Specialists (IHSS). This role is perfect for students, retirees, parents, or anyone seeking supplemental income with a flexible schedule.About the Role:As an IHSS, you'll work one-on-one with...


  • New Middletown, Ohio, United States BrightPath LLC Full time

    About the Role:BrightPath LLC is seeking compassionate and dedicated individuals to join our team as Individualized Home Support Specialists (IHSS). This role is perfect for students, retirees, parents, or anyone seeking supplemental income with a flexible schedule.Key Responsibilities:Support clients in achieving personal goals that improve their quality of...


  • Middletown, Ohio, United States Brooksource Full time

    IT Support Technician **About the Role** Brooksource is seeking an IT Support Technician to provide technical assistance and support to our clients. As a key member of our team, you will be responsible for resolving technical issues, providing excellent customer service, and collaborating with our team to deliver high-quality...


  • New Middletown, Ohio, United States FirstLight Home Care of West St. Paul Full time

    Position OverviewBenefits:Outstanding support networkEngaging, encouraging, and secure workplaceRecognition and rewards initiativesThorough paid trainingAttractive compensationAdaptable work hoursAre you empathetic, committed, and reliable? Do you take pride in going the extra mile to assist others?At FirstLight Home Care of West St. Paul, we are focused on...


  • New Middletown, Ohio, United States 360 Communities Full time

    Child and Family Support Specialist for Educational InstitutionsThis position entails a full-time commitment, encompassing 32 hours per week throughout the academic calendar. As a Child and Family Support Specialist, you will engage with families and educational staff to foster student success.Key Responsibilities:Exhibit dedication to the organization's...


  • Middletown, Ohio, United States Army National Guard Full time

    Job DescriptionAs a Signal Support Systems Specialist with the Army National Guard, you will play a critical role in ensuring the smooth operation of communication systems within military units. Your expertise will be essential in integrating signal systems and networks, performing signal support functions, and maintaining authorized signal equipment.Key...


  • Middletown, Ohio, United States Costco Wholesale Corp. Full time

    Join Our Team as a Maintenance Assistant at Costco Wholesale Corp.We are seeking a highly motivated and detail-oriented Maintenance Assistant to join our team at Costco Wholesale Corp. in Salzman Rd. As a key member of our maintenance team, you will be responsible for ensuring the cleanliness and upkeep of our facilities.Key Responsibilities:Clean and...

  • Nurse Care Specialist

    2 weeks ago


    Middletown, Ohio, United States The Laurels of Middletown Full time

    {"h1": "Nurse Care Specialist", "p": "At The Laurels of Middletown, we are seeking a compassionate and skilled Nurse Care Specialist to join our team. As a Nurse Care Specialist, you will work closely with our guests to provide high-quality nursing care and support.Responsibilities:* Provide safe and accurate medication-related interventions to guests*...

  • Support Specialist

    2 days ago


    New Middletown, Ohio, United States The Phoenix Residence Full time

    Job OpportunityWe are seeking a dedicated and compassionate Support Professional to join our team at The Phoenix Residence. As a Support Professional, you will play a vital role in providing person-centered care and support to individuals with disabilities.Key Responsibilities:Provide individualized support and care to residents, promoting their independence...


  • Middletown, Ohio, United States Archway Physician Recruitment Full time

    Position Overview:We are seeking a dedicated and skilled Pulmonary/Critical Care Physician to become part of a well-established practice. This role involves providing comprehensive care in both inpatient and outpatient settings.Practice Details:The selected candidate will work alongside a team of seven board-certified Pulmonary and Critical Care specialists....


  • Middletown, Ohio, United States Atrium Medical Center Full time

    Sign-On BonusPosition Title: Clinical Nurse Specialist (CNS)Department:Observation UnitShift: 7:00 PM - 7:30 AMStatus: Full-time / 72 hours per pay periodFacility: Atrium Medical CenterOverview:The Clinical Nurse Specialist is a vital member of the healthcare team, dedicated to advocating for patients and their families. This role emphasizes providing...


  • Middletown, Ohio, United States Aureus Medical Group - Therapy Full time

    Position: Physical Medicine SpecialistCompany: Aureus Medical Group - TherapyOverview:Aureus Medical Group - Therapy is currently seeking a dedicated and skilled Physical Medicine Specialist for a travel opportunity. This role involves working in an outpatient setting with a focus on sports rehabilitation.Key Details:~ Employment Type: Travel~ Shift: 8...


  • Middletown, Ohio, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelWeekly Hours: 36 hoursShift: 12-hour daysJob Responsibilities:The CT Imaging Specialist will independently conduct computed...


  • Middletown, Ohio, United States Archway Physician Recruitment Full time

    Position Overview:A reputable practice in the field of Pulmonary and Critical Care is seeking a dedicated physician to enhance their team. This opportunity is situated in a vibrant community, providing a supportive environment for both professional growth and personal well-being.Practice Details:This full-time, permanent position offers the chance to work...

  • Nurse Specialist

    3 weeks ago


    Middletown, Ohio, United States TotalMed Full time

    About the RoleJob SummaryTotalMed is seeking a skilled Registered Nurse to join our team in a dynamic Intervential Radiology setting. As a Nurse Specialist, you will be responsible for providing high-quality patient care and collaborating with a multidisciplinary team to ensure optimal patient outcomes.Key ResponsibilitiesDeliver exceptional patient care,...


  • Middletown, Ohio, United States Atrium Medical Center Full time

    Job Title: Clinical Nurse Specialist (CNS)Unit:Progressive Care Unit Shift: 7:00 PM - 7:30 AM Weekend Status: Full-time benefits (48 hours per pay period)Facility Overview: Atrium Medical Center is home to a 16-bed step-down unit that provides specialized nursing care for patients requiring telemetry monitoring. This unit is dedicated to managing a wide...


  • Middletown, Ohio, United States Archway Physician Recruitment Full time

    Position Overview:We are seeking a dedicated and skilled Pulmonary/Critical Care Physician to enhance our established practice. This role involves providing both inpatient and outpatient care, ensuring high-quality service to our patients.Practice Details:This is a full-time, permanent position within a reputable private practice that has been serving the...


  • Middletown, Ohio, United States Holbrook Tax Services Inc Full time

    Job DescriptionWe are seeking a Seasonal Tax Intake Specialist to assist our team at a busy tax office. The selected candidate will undergo training in November and December, and will be required to work flexible hours during tax season, Monday to Friday, from 9AM to 6PM.Key ResponsibilitiesMeet with tax clients to collect documents and gather information...


  • New Middletown, Ohio, United States Redeemer Services Inc Full time

    Opportunity to Make a DifferenceWe are seeking compassionate and dedicated Case Managers/Social Workers to join our dynamic team at Redeemer Services Inc.The Case Manager/Social Worker will play a crucial role in developing person-centered support plans that empower individuals to achieve their goals and improve their overall well-being.Key...


  • Middletown, Ohio, United States Aureus Medical Group - Therapy Full time

    Aureus Medical Group - Therapy is currently seeking a traveling Physical Therapy Specialist for an exciting opportunity. Position Overview & Requirements Specialty: Physical Therapy Discipline: Therapy Employment Type: Travel Duration: 13 weeks Weekly Hours: 40 hours Shift Length: 8 hours Compensation Overview ~$ $2427.00/week*~$ $ in weekly...