Administrative Support Specialist

4 weeks ago


Burr Ridge, Illinois, United States PrideStaff Full time
Job Summary

We are seeking an experienced Administrative Clerk to join our team at PrideStaff. As an Administrative Clerk, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our team in a fast-paced environment.

Key Responsibilities
  • Provide top-notch customer service to clients and internal stakeholders
  • Manage and distribute customer requests, including emails and phone calls
  • Register online for Federal and VA bids in Illinois and Wisconsin
  • Perform reception coverage duties, including scanning documents, answering calls, and sorting mail
  • Assist Customer Service during peak times, including answering overflow calls and gathering information to research products and parts
Requirements
  • Minimum 2 years of customer service experience in a call center environment
  • Excellent phone skills, including inbound and outbound calls
  • Strong computer and typing skills, with proficiency in Microsoft Office
  • Paperless workflow experience a plus
  • Ability to multitask, prioritize tasks, and meet deadlines
  • Excellent communication and interpersonal skills
  • Reliable and able to work independently
About PrideStaff

PrideStaff is a locally-owned staffing agency that prides itself on providing exceptional service to our clients and candidates. We are committed to understanding the needs of our clients and delivering results that exceed their expectations.



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