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Senior Software Engineer

2 months ago

Johnston, United States Citizens Full time
About the Role

Citizens is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining highly available and scalable cloud systems.

Key Responsibilities
  • Assist in the implementation of cloud-based systems, ensuring reliability and performance of production applications and environments.
  • Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level indicators (SLIs) for critical systems.
  • Monitor systems and applications, proactively identifying and resolving performance bottlenecks or availability issues.
  • Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
  • Participate in post-incident reviews and blameless post-mortems to identify root causes and implement preventive measures.
  • Automate repetitive tasks and processes to improve efficiency and reduce manual intervention and toil.
  • Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
  • Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.
Requirements
  • Strong knowledge of cloud systems and command line tools.
  • Proficiency in scripting languages such as Python, Shell, or Perl.
  • Experience with configuration management tools like Ansible, Puppet, or Chef.
  • Familiarity with cloud platforms like AWS and Azure.
  • Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
  • Knowledge of containerization technologies (Kubernetes) and orchestration tools.
  • Expertise in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Data Dog.
  • Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • Strong attention to detail and ability to work in a fast-paced, dynamic environment.
Qualifications
  • Bachelor's degree in computer science, engineering, or a related field.
  • Proven experience as a Site Reliability Engineer or a similar role.
  • Solid understanding of software development methodologies and DevOps principles.
  • Experience with agile and iterative development processes.
  • Certification in relevant technologies or frameworks is a plus (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator).
  • Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
  • Knowledge of security best practices and experience implementing security measures in a production environment.
  • Ability to work independently and handle multiple projects and priorities simultaneously.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement and automation.
What We Offer

Citizens offers a competitive salary range of $107,440 - $161,160 per year, plus an opportunity to earn an annual discretionary bonus. We also offer comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.