Banking Associate

2 weeks ago


Williston, Florida, United States EastRise Federal Credit Union Full time
Job Title: Banking Associate

About EastRise Federal Credit Union:
EastRise Federal Credit Union is a dynamic organization that values its members and strives to provide exceptional service. We are committed to helping our members achieve their financial goals and build stronger futures.

Salary: $42,000 - $55,000 per year, depending on experience.

Job Description:
The Banking Associate provides efficient and accurate service to members by conducting transactions such as deposits and withdrawals. The successful candidate will be responsible for establishing and maintaining effective member relationships by anticipating member needs and providing service that exceeds expectations. They will also demonstrate a personal commitment to continuously develop technical skills needed to conduct member transactions. Additionally, they will demonstrate empathy for member's needs and refer members to member service staff when a financial need is discovered.

Key Responsibilities:
  • Process deposits and withdrawals
  • Balance own drawer with minimal assistance
  • Quote payoffs for auto and personal loans
  • Call for mortgage and home equity payoffs
  • Maintain basic knowledge of credit union products and services

Requirements:
  • Previous customer service experience preferred
  • Previous cash handling experience
  • Previous experience with Microsoft Office required
  • Solid attention to detail and accuracy skills

Benefits:

Medical, dental, vision, 401k match, vacation time, student debt relief, and continuing education resources.

We are an equal opportunity employer.



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