Social Services Liaison

5 days ago


Milwaukee, Wisconsin, United States Retirement Housing Foundation Full time
Job Summary

We are seeking a highly motivated and experienced Social Services Coordinator to join our team at Richardson Manor, a 40-unit mobility impaired community in Milwaukee, WI.

Key Responsibilities
  • Assess and identify residents in need of services and coordinate delivery of services.
  • Establish and maintain linkages with service providers in the community.
  • Develop and maintain ongoing educational health and wellness programs for residents.
  • Develop and maintain a comprehensive list of available community resources for residents.
  • Serve as resident advocate and teach residents to advocate for themselves.
  • Serve as liaison to community agencies, network with community providers, and seek out new services available to residents.
  • Maintain positive relationships with fellow residents to ensure effective communication between residents and community service providers.
  • Serve as advocate/liaison with management, other departments of the housing facility, and outside agencies providing social services, health benefits, training, and other services for seniors to Age in Place.
  • Assist with providing information and referrals for crisis intervention and conflict resolution.
  • Monitor resident referrals with agencies.
  • Maintain accurate and up-to-date records, including daily and monthly reports.
  • Maintain resident files in compliance with HUD requirements.
Requirements
  • Working knowledge of supportive services and community resources.
  • Ability to advocate and problem solve.
  • Must uphold ethical standards and client confidentiality.
  • Must work well with the population served, staff, and partners.
  • Ability to work with limited supervision.
  • Excellent communication skills, written and verbal.
  • Excellent time management skills.
  • Proficient in Microsoft 365: Word, Excel, PowerPoint, and Outlook.
Preferred Qualifications
  • Bachelor's degree in Social Work, Gerontology, Human Services, Psychology, or Sociology.
  • Candidates with appropriate work experience will be considered.
  • Experience working with a diverse group of seniors and disabled individuals is a plus.


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