Industrial Automation Specialist

4 weeks ago


Springfield, Illinois, United States T. Burks & Associates Full time
Job Title: Application Engineer

Location: Springfield, MO

Position Overview:

We are seeking an experienced Application Engineer to contribute to our dynamic team. This role is pivotal in bridging the gap between our technical solutions and customer needs. As an Industrial Application Engineer, you will be responsible for providing technical expertise, support, and guidance throughout the sales and post-sales process.

Responsibilities:

  • Engage directly with customers to understand their technical requirements and challenges.
  • Collaborate with the sales team to propose technical solutions that meet customer objectives.
  • Conduct product demonstrations and presentations to showcase our solutions' capabilities.
  • Customize and configure products to fit specific customer applications and needs.
  • Provide technical support during the implementation phase and post-sales support as needed.
  • Troubleshoot and resolve technical issues promptly and effectively.
  • Gather customer feedback and collaborate with internal teams to enhance product features and functionalities.
  • Stay updated on industry trends and technological advancements to continuously improve knowledge and expertise.

Requirements:

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related field.
  • 3-5 years of experience in a similar role, preferably within the industrial automation or manufacturing sector.
  • Strong understanding of industrial applications, processes, and equipment.
  • Proven ability to communicate effectively with customers and internal stakeholders.
  • Experience with CAD software and ability to read technical drawings.
  • Excellent problem-solving skills and ability to work under pressure.

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