Senior Business Systems Analyst

4 days ago


Chicago, Illinois, United States NextRow Full time
Job Title: Senior Business Systems Analyst

Job Summary:

NextRow is seeking a Senior Business Systems Analyst to join our team. As a Senior Business Systems Analyst, you will play a key role in documenting business requirements, working with technical teams, and ensuring the successful implementation of our business systems.

Key Responsibilities:

- Develop and maintain relationships with customers, both domestic and global.
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, and task/process/workflow analysis.
- Perform hands-on system configuration and development/scripting as needed.
- Develop test plans and perform application testing for configuration or system-related changes.
- Coordinate module patches, bundles, and upgrades, including testing, documentation, and implementation with all stakeholders.
- Audit policies and controls related to the area of scope to ensure legal requirements are met and provide a plan for compliance, as necessary.
- Identify opportunities to improve systems through automation, process re-engineering, and new/improved features.
- Develop/deliver/maintain end-user training and system documentation as needed.
- May serve as Project Manager for small projects.
- Provide production support, application maintenance, and documentation for global systems within the scope of responsibility.

Requirements:

- Minimum 3 years of IT experience preferably in a Global organization.
- Minimum 3 years of experience with relevant applications (e.g. reservations highly desired).
- Or Minimum 3 years relevant domain experience (e.g. hotel operations, hotel distribution).

Education:

- Bachelor's degree or equivalent work experience.

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