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Crew Member

2 months ago

Lansdale, Pennsylvania, United States Dunkin' Full time

About the Role:

We are seeking a highly motivated and customer-focused Crew Member to join our Dunkin' team. As a Crew Member, you will play a vital role in delivering exceptional guest experiences and ensuring the highest level of service in a fast-paced environment.

Key Responsibilities:

  • Team Environment:
    • Work collaboratively with colleagues to achieve team goals and objectives
    • Communicate effectively with team members to ensure seamless service delivery
    • Respond positively to feedback and coaching to improve performance
    • Contribute to a positive and respectful work environment
  • Operational Excellence:
    • Provide outstanding guest service, ensuring every customer leaves satisfied
    • Resolve guest issues promptly and professionally
    • Follow Dunkin' brand standards, recipes, and systems to ensure consistency
    • Maintain a clean and safe work environment, adhering to all applicable laws and regulations
  • Profitability:
    • Execute restaurant standards and marketing initiatives to drive sales and growth
    • Process transactions accurately and efficiently, handling customer payments with precision
    • Prepare and deliver high-quality products according to Dunkin' standards

Requirements:

  • Fluent in English
  • Basic computer skills
  • Ability to count money and make change accurately
  • Capable of operating restaurant equipment (minimum age requirements may apply)