Host and Promotions Specialist

1 week ago


Philadelphia, Pennsylvania, United States Rivers Casino Full time
Host and Promotions Specialist
Rivers Casino is seeking a results-driven Host and Promotions Specialist to join our team. As a key member of our gaming staff, you will be responsible for building and maintaining relationships with high- and mid-level casino customers, driving growth through telesales outreach, and identifying qualified new and existing players.

**Job Description:**
We are a leading gaming entertainment company that values teamwork, innovation, and customer satisfaction. Our ideal candidate will have a strong understanding of the gaming industry, excellent communication skills, and a passion for building strong relationships.

**Responsibilities:**
* Establish personal relationships with new and existing players, providing assistance as needed
* In person, telephone, and digital outreach to identified segments of the player database to increase trip frequency
* Identify non-carded high- and mid-level players who are currently gaming in the facility and enroll them in loyalty programs
* Extend complimentary services in accordance with the approved comp matrix
* Achieve established revenue and reinvestment goals
* Develop and coordinate marketing programs and events to attract the desired market

**Requirements:**
* High school diploma or general education degree (GED)
* 1+ year of experience in casino marketing and/or hosting
* Excellent communication skills, both written and oral
* Ability to obtain and maintain all necessary licensing
* Available to work flexible shifts, weekends, and holidays

**Estimated Salary Range:** $55,000 - $70,000 per year

This is a full-time position with opportunities for advancement.

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