Banquet Captain

At Azul Hospitality, we are seeking a highly skilled and experienced Banquet Captain to join our team. As a Banquet Captain, you will be responsible for overseeing the execution of banquet events, including planning, ordering, set-up, service, and breakdown.

• Oversee all banquet service operations and events to ensure seamless execution.
• Assist the Director of Food and Beverage in ensuring that events are on time and adjust as needed.
• Review Banquet Event Orders (BEOs) at the beginning of each shift to confirm conference rooms are set as contracted and A/V equipment needs are met.
• Directly supervise, coach, and train banquet service staff.
• Manage staff shifts and timetables.
• Develop and provide staff with necessary training, including customer service and serving etiquette.
• Collaborate with Catering, Sales, Food & Beverage managers, and the culinary team to ensure quality service for all meeting and banquet guests.
• Attend weekly banquet event order and group resume meetings to ensure all areas are prepared.
• Communicate with meeting planners to ensure all needs are met and to check for any last-minute instructions or changes.
• Be aware of all upcoming groups and major conventions over the next 90 days.
• Read assigned banquet menus and ask if specific items are unclear.
• Supervise the set-up of all meeting rooms prior to each event.
• Meet with the culinary team to confirm quantities of food items and timing of food leaving the kitchen.
• Assist the culinary team as needed with preparation, ordering, and inventorying.
• Monitor inventory of supplies, equipment, and furniture.
• Ensure specific needs for buffets, receptions, and meetings are met.
• Complete all daily administrative tasks.
• Run the floor and coordinate food and drink service by liaising with the kitchen and service staff.
• Act as an ambassador at the bar during high-volume hours.
• Responsible for the proper handling of all equipment, including china, glassware, silverware, linen, and props.
• Recommend proper maintenance and repair to the maintenance department and ensure proper housekeeping of all function space.

• High school or equivalent education required.
• 1-3 years of high-volume banquet service experience required.
• Hotel/resort banquet experience preferred.
• Must be at least 21 years of age to serve alcohol.
• Safe Server Alcohol & Food certification required.

The Banquet Captain will work primarily in an indoor environment with moderate temperatures. The position requires standing and exerting well-paced mobility for up to four hours in length. The ability to lift up to 45 lbs. and push/pull carts and equipment weighing up to 250 lbs. is also required.

The ideal candidate will possess excellent leadership capability, customer relations skills, and be detail-oriented with outstanding organizational and communication skills. Intermediate computer skills and basic computational ability are also required.

Azul Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package to the successful candidate.