Restaurant Host

1 week ago


Étreux, Hauts-de-France, United States The Envoy Hotel Full time
Overview

We are seeking a highly skilled and experienced Restaurant Host to join our team at The Envoy Hotel. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming atmosphere, and setting the tone for an unforgettable dining experience.

Responsibilities
  • Welcome and escort guests to their tables, ensuring they feel valued and attended to throughout their stay.
  • Read, maintain, and make daily entries in the log book to facilitate seamless communication between shifts and management.
  • Ensure the dining room and rooftop areas are properly set up, including clearing items from previous guests, wiping down menus and service areas, and performing other tasks as required.
  • Assist with service as needed, receiving records and making arrangements for reservations and special functions in the restaurant.
  • Follow sustainability guidelines and practices related to our EarthView program, promoting environmentally responsible habits and reducing waste.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Previous customer service experience, preferably in a fast-paced and dynamic environment.
Work Environment

You can expect to work a varied schedule, which may include holidays and weekends. You will be on your feet for extended periods, walking, pushing, lifting up to 30 pounds, bending, reaching, stooping, kneeling, or crouching.


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