Customer Service Sales Associate
3 weeks ago
We are seeking a highly motivated and friendly Customer Service Sales Associate to join our team at Westlake Ace Hardware.
About Us:
Westlake Ace Hardware is a leading retailer of hardware, tools, and building supplies. We pride ourselves on providing exceptional customer service and helping our customers complete their projects with confidence.
Your Role:
As a Customer Service Sales Associate, you will be responsible for assisting customers with their purchases, answering questions about products, and providing excellent customer service. You will also be involved in maintaining a clean and organized store environment, processing transactions accurately, and participating in sales meetings.
Key Responsibilities:
- Provide top-notch customer service by greeting customers, responding to their inquiries, and resolving any issues that may arise.
- Assist customers with finding the products they need, answer questions about products, and provide recommendations when necessary.
- Process cash register transactions accurately and efficiently, balancing the register drawer at the end of each shift.
- Maintain a clean and organized store environment, including the checkout areas and entrance doors.
- Participate in sales meetings to discuss sales strategies, promotions, and customer feedback.
Requirements:
- A positive attitude and strong communication skills are essential for this role.
- Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
- Basic math skills and attention to detail for accurate transaction processing.
- Physical ability to stand for long periods, lift up to 25 pounds, and move around the store as needed.
What We Offer:
- Competitive hourly wage: $12.50-$15.00 per hour (estimated salary based on location and experience)
- Opportunities for professional growth and development
- A fun and supportive work environment
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