Virtualization Support Professional

7 days ago


New York, New York, United States Saxon Global Full time

About the Role: As a VDI Engineer at Saxon Global, you will play a critical role in supporting and maintaining our virtual desktop infrastructure. You will work closely with our IT team to identify and resolve technical issues, and provide expert guidance on the use of our virtual desktop platform.

Responsibilities:

  • Support and Maintenance: Provide technical support and maintenance for our virtual desktop infrastructure, ensuring seamless user experiences and optimal system performance.
  • Troubleshooting: Troubleshoot and resolve complex technical issues efficiently, using your expertise in VMware Horizon and AWS Workspace.
  • Documentation: Create technical documentation to ensure that our processes and procedures are well-documented and easily accessible.

Requirements:

  • Experience: 2-3 years of support engineering experience.
  • Education: Bachelor's degree in computer science or a related field.
  • Skills: Working knowledge of AD group policies, DEM, DHCP, DFS, DNS, and VMware vSphere 6.7 and later.

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