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Retail Sales Associate

2 months ago

San Francisco, California, United States US Foods Full time

Job Summary

The Customer Service Representative at US Foods is responsible for providing exceptional customer service and promoting the company's strategy of delivering great food made easy. As a key member of our team, you will be responsible for maintaining a superior customer service atmosphere, promoting the company's cultural beliefs, and filling various roles such as cashier, stocker, and customer courtesy.

Key Responsibilities

  • Ensure all customers have an impeccable customer experience by developing and maximizing relationships with customers.
  • Perform sales and cash functions in the point of sale system in an efficient and accurate manner.
  • Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
  • Perform duties as receipt checker, verifying cart content vs. purchases, as customers leave the store.
  • Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion.
  • Ensure all merchandise is properly labeled and replenish sales floor daily by down stocking freight from top stock.
  • Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
  • Ensure all products are easily accessible, visually appealing, and constantly available.
  • Assist with price changes as directed by the Pricing Lead and Store Management.
  • Participate in the inventory and cycle count process as needed.

Requirements

  • Minimum 6-12 months retail cashier and/or stocking experience required.
  • Minimum one year retail selling and/or customer service experience preferred.
  • Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
  • Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
  • Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
  • Must be able to work a flexible hourly schedule, including holidays and weekends.
  • Must possess basic computer skills, cash handling experience, and proficiency utilizing general office equipment.

Physical Qualifications

  • Must be able to perform the following physical activities for described length of time:
  • Stand continuously
  • Walk continuously
  • Sit occasionally
  • Push/Pull frequently
  • Climb/Balance frequently
  • Stoop/Squat frequently
  • Kneel occasionally
  • Bend frequently
  • Reach above shoulder frequently
  • Twist frequently
  • Grasp objects continuously
  • Manipulate objects continuously
  • Manual dexterity frequently