Patient Access Specialist

2 days ago


Roanoke, Virginia, United States (121400) Medi Home Care Full time

We are seeking a highly skilled Patient Access Specialist to join our team at Medi Home Care in Roanoke, VA.

About the Role

This is a full-time position responsible for coordinating patient access and ensuring seamless communication with referral sources, physicians, and customers.

  • Manage incoming calls and maintain accurate records of referrals.
  • Process orders and communicate delivery schedules to logistics teams.
  • Develop and maintain customer information and ensure up-to-date records.
  • Coordinate communications with patients, physicians, and referral sources.
  • Evaluate qualifying documentation prior to delivery.
  • Verify insurance coverage in a timely and accurate manner.

Key Requirements:

  • Bachelor's degree or equivalent experience preferred.
  • Prior experience in medical office or home healthcare industry required.
  • Clean driving record and valid driver's license.
  • Excellent telephone and customer service skills.

About Us

MEDi HOME CARE, a division of Medical Services of America Inc., is a comprehensive home healthcare provider offering various services. We prioritize delivering exceptional patient care and fostering strong relationships with our clients and partners.

Benefits Package

  • Competitive salary: $45,000 - $55,000 per year
  • Paid Time Off (PTO)
  • Health Insurance
  • Employee life insurance
  • 401(k) retirement plan with generous company match
  • Opportunities for career advancement


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