Position Overview

As a Wine Specialist at Giant Eagle, you will play a crucial role in enhancing the wine experience for our customers. Your expertise in wine selection and service will be instrumental in creating memorable moments for guests. You will be responsible for recommending the perfect wine pairings and ensuring that every pour is executed with precision and care.

Key Responsibilities

• Demonstrate a profound knowledge and enthusiasm for wine and related products.
• Engage in continuous training and development to stay updated on wine trends and customer service excellence.
• Adhere to all local, state, and federal regulations regarding alcohol sales and service.
• Participate in team meetings and contribute to a collaborative work environment.
• Conduct daily team briefings to align on goals and customer service standards.
• Ensure compliance with all alcohol-related laws and company policies, identifying and addressing any potential violations.
• Maintain a clean and organized workspace, ensuring all sanitation standards are met.
• Regularly assess competitor offerings to stay competitive in the market.
• Provide exceptional customer service by assisting guests with their wine selections and purchases.
• Lead by example, fostering a culture of excellence and teamwork among staff.
• Collaborate with the team to develop and implement effective merchandising strategies.
• Assist in managing the wine inventory and making recommendations for new additions.
• Support marketing initiatives aimed at promoting wine sales and enhancing customer engagement.
• Ensure a welcoming atmosphere by being approachable and knowledgeable.
• Oversee the execution of wine tasting events and promotional activities.
• Monitor stock levels and assist in inventory management to minimize shortages.

About Giant Eagle

At Giant Eagle, we pride ourselves on being more than just a grocery store. We are a community of dedicated individuals committed to providing exceptional service and quality products. Our diverse team is the foundation of our success, and we strive to create an inclusive environment that fosters growth and development. Join us in our mission to serve our customers and make a positive impact in the communities we operate in.