Ski and Snowboard Equipment Manager
4 weeks ago
At Westgate Resorts, we are seeking a highly skilled and experienced Skier Services Manager to join our team for the winter season. As a key member of our resort operations team, you will be responsible for managing the overall performance of the Skier Services department.
Key Responsibilities:- Lead and manage a team of Skier Services staff, providing guidance and support to ensure excellent guest service and efficient operations.
- Develop and implement strategies to improve guest satisfaction and loyalty, while maintaining high standards of service quality.
- Collaborate with other resort departments to ensure seamless communication and coordination of services.
- Manage inventory and equipment, ensuring that all necessary items are available for guest use.
- Develop and maintain relationships with suppliers and vendors to ensure timely and cost-effective delivery of services and products.
- Monitor and analyze departmental performance, identifying areas for improvement and implementing changes as needed.
- Ensure compliance with all resort policies and procedures, as well as applicable laws and regulations.
- Minimum 2 years of experience in a supervisory or management role, preferably in a resort or hospitality setting.
- Excellent leadership and communication skills, with the ability to motivate and inspire team members.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
- Knowledge of resort operations and guest services, with a focus on ski and snowboard equipment management.
- Ability to lift and move equipment, as well as work in all outdoor weather conditions.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Free ski and snowboard equipment rentals.
- $2.00 meals in the team member breakroom.
- Access to daily pay and wellness programs.
- Employee assistance program (EAP) and community involvement opportunities.
Westgate Resorts is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. If you have a disability and require a reasonable accommodation to complete your application or participate in the hiring process, please contact us at WGAccommodations@wgresorts.com.
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