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Operations Supervisor

2 months ago

Williamston, Michigan, United States Domino's Franchise Full time
Position Overview

The Operations Supervisor plays a crucial role in enhancing the performance of multiple locations within the franchise. This position focuses on driving operational efficiency and fostering a culture of excellence across all stores.

Coaching and Development
  • Establish Coaching Goals: Set clear objectives for coaching sessions prior to each store visit.
  • On-the-Job Training: Provide hands-on coaching to enhance operational and managerial capabilities.
  • Performance Evaluations: Conduct comprehensive annual assessments of team members.
  • Career Guidance: Offer constructive feedback and mentorship to support career advancement.
Operational Excellence
  • Policy Reinforcement: Ensure adherence to company policies and operational standards.
  • Gap Analysis: Identify areas for improvement and formulate actionable plans.
  • Resource Coordination: Manage field support resources effectively when necessary.
Financial Management
  • Financial Review: Analyze financial metrics during pre-planning stages for each store.
  • Data Tracking: Monitor and evaluate financial and operational performance data.
  • Executive Reporting: Create presentations to communicate financial outcomes to stakeholders.
  • Meeting Presentations: Deliver financial updates and insights during team meetings.
  • Operational Compliance: Ensure that all stores align with the operational plan through regular reviews.
Market Leadership
  • Business Planning: Collaborate with market leaders to devise strategic business plans.
  • Local Marketing Initiatives: Drive marketing efforts at the local store level.
  • Empowerment: Encourage General Managers to take charge of local marketing strategies.
  • Growth Identification: Recognize and pursue new business opportunities.
Candidate Requirements
  • Education: A Bachelor's Degree is preferred.
  • Experience: At least 3 years of experience in multi-unit management within the restaurant or retail sector.
  • Operational Effectiveness: Proven track record in enhancing operational efficiency across multiple locations.