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Patient Services Support Specialist

2 months ago


Minneapolis, Minnesota, United States PLANNED PARENTHOOD ACTION FUND INC Full time
Job Title: Patient Services Support Specialist

We are seeking a highly organized and detail-oriented Patient Services Support Specialist to join our team at Planned Parenthood North Central States. As a key member of our Patient Services team, you will provide critical support to our operations, ensuring seamless delivery of services to our patients.

Key Responsibilities:
  • Oversee inventory and ordering of office supplies to maintain a well-stocked and efficient work environment.
  • Process certified mail requests and maintain accurate records.
  • Build and maintain schedules for rotating associate team tasks to ensure smooth workflow.
  • Compile and analyze data to inform business decisions and drive process improvements.
  • Provide administrative support to the training and quality specialists as needed.
Requirements:
  • High school diploma or equivalent required.
  • 2+ years of experience in an office or contact center setting.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in Microsoft Office and other relevant software.
What We Offer:
  • A competitive hourly rate of $19/hour, with experience-based compensation.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including paid time off and 403(b) retirement plan.

At Planned Parenthood North Central States, we are committed to creating a workplace that values diversity, equity, and inclusion. We welcome applications from candidates who share our commitment to these values and are passionate about delivering exceptional patient care.