Patient Access Coordinator

7 days ago


Palmyra, Pennsylvania, United States WellSpan Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at WellSpan Health. As a Patient Access Coordinator, you will be responsible for ensuring seamless patient registration and admissions processes, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities:
  • Conduct patient interviews to collect accurate financial, biographic, and demographic information for admission or registration.
  • Explain financial requirements to patients or responsible parties and collect deposits or deductibles as required.
  • Prepare pre-admission and admitting forms, facilitate room transfers, and prepare admitting and discharge reports.
  • Review pre-arrival, pre-admission, and admission information to ascertain missing registration components, verify insurance coverage, and eligibility.
  • Collect and review registrations to ensure accurate financial and demographic information has been obtained and properly entered into appropriate information systems.
  • Maintain accurate and up-to-date patient records, including demographic and insurance information.
  • Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
Requirements:
  • High school diploma or equivalent required.
  • Less than 1 year of experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.


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