Auto Repair Shop Customer Service Expert

1 week ago


Perrysburg, Ohio, United States Steve's Family Auto Service Full time

We are seeking a talented and motivated individual to join our team as a Front Counter Associate/Service Writer at Steve's Family Auto Service. In this critical role, you will play a key part in delivering exceptional customer experiences and driving business success.

About the Role

You will be responsible for managing all aspects of customer interactions, from initial contact to final payment, and will work closely with our experienced technicians to ensure seamless communication and delivery of quality services.

Key Responsibilities
  • Provide outstanding customer service, addressing customer inquiries and resolving issues in a timely and professional manner
  • Collaborate with technicians to diagnose vehicle issues and develop effective repair plans
  • Prepare and present detailed estimates to customers, clearly outlining repair costs and options
  • Manage shop inventory, track customer transactions, and maintain accurate records
Requirements and Qualifications

To excel in this role, you should possess:

  • At least 2+ years of experience in a related field, preferably in the automotive industry
  • Detailed knowledge of automotive repair procedures and terminology
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
Benefits and Compensation

We offer a highly competitive salary range of $58,000 - $68,000 per year, based on experience, plus a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and opportunities for professional growth and development.


  • Top Pay Position

    1 week ago


    Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    Competitive Salary: $60,000 - $80,000 per yearWe are seeking an experienced Auto Technician/Auto Mechanic to join our team at Steve's Family Auto Service. With over 15 years of experience in our community, we pride ourselves on offering quality and honest service to our customers.Your Responsibilities:Perform high-quality repairs and diagnostics on...


  • Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    Company OverviewWe are Steve's Family Auto Service, a family-owned and operated auto repair facility with 15 years of experience proudly serving our area. Our team of experienced technicians delivers quality and honest service to our customers, offering them a safe and professional work environment.Job SummaryWe are seeking an Automotive Service...


  • Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    Job Title: Automotive Mechanic OpportunityAbout Us:We are Steve's Family Auto Service, a family-owned and locally operated auto repair shop with 15 years of experience proudly servicing our area.Our Shop:We offer quality and honest service to our customers, with a team of experienced and motivated technicians helping us deliver the best possible results.Your...


  • Perrysburg, Ohio, United States Tuffy Tire & Auto 15011 Full time

    We are seeking a highly skilled Mechanic and Diagnostic Expert to join our team at Tuffy Tire & Auto 15011. With a competitive salary of $62,000 per year and opportunities for bonuses, this is an exciting opportunity for experienced professionals to grow and develop their careers. As a key member of our team, you will be responsible for performing complex...


  • Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    We are seeking an experienced Front Counter Associate/Service Writer to join our team at Steve's Family Auto Service. This role is perfect for individuals who enjoy working in a fast-paced environment and have a passion for automotive repair.Job OverviewThis position offers competitive pay, paid holidays, vacation days, health insurance, and more. As a Front...


  • Perrysburg, Ohio, United States Tuffy Tire & Auto 15011 Full time

    Tuffy Tire & Auto 15011 is a dynamic and growing company, dedicated to delivering exceptional automotive services. We are seeking a skilled Automotive Technician to join our team as a Tire and Auto Technician. In this role, you will play a critical part in maintaining the highest standards of vehicle repair and customer satisfaction.Salary:The annual salary...


  • Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    About the RoleWe are currently seeking an experienced Automotive Service Advisor/Front Counter Associate to join our team at Steve's Family Auto Service. As a critical part of our front counter operations, you will be responsible for handling customer inquiries, analyzing job requirements, and recommending services to customers. Your excellent communication...


  • Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    Steve's Family Auto Service is a family-owned and operated auto repair facility that has been proudly serving our community for over 15 years. We are committed to delivering quality and honest service to our customers, and we are seeking an experienced Front Counter Associate/Service Writer to join our team.Job ResponsibilitiesThe successful candidate will...


  • Perrysburg, Ohio, United States Cutting Edge Countertops, Full time

    We are seeking an Equipment Repair Expert to join our team at Cutting Edge Countertops in Perrysburg, OH. As a critical member of our technical team, you will be responsible for diagnosing and repairing complex issues with industrial equipment.Job RequirementsMinimum 4 years of experience in maintenance and repair of industrial equipmentValid driver's...


  • Perrysburg, Ohio, United States Steve's Family Auto Service Full time

    At Steve's Family Auto Service, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.BenefitsOur benefits package includes:Health insurancePaid time offVacation daysOpportunities for professional growth...


  • Perrysburg, Ohio, United States Mavis Tire Supply Full time

    About Mavis Tire SupplyMavis Tire Supply is one of the largest tire sales and automotive repair chains in the United States. We are committed to providing complete customer satisfaction and delivering the highest quality service. As an Automotive Assistant and Service Manager, you will play a critical role in achieving this goal.In this role, you will be...


  • Perrysburg, Ohio, United States Whiteford Kenworth Full time

    Job OverviewWe are seeking a highly skilled Truck Collision Repair Specialist to join our team at Whiteford Kenworth. As a key member of our body shop, you will play a crucial role in delivering exceptional customer satisfaction by ensuring the highest quality repairs on heavy-duty trucks.About UsWith over 90 years of experience, Whiteford Kenworth has...


  • Perrysburg, Ohio, United States Chico's Full time

    About the JobWe are seeking a highly motivated and results-driven Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for delivering exceptional customer experiences and driving sales through effective merchandising and visual presentation.">Key Responsibilities:Drive sales by utilizing sales techniques and...


  • Perrysburg, Ohio, United States Walmart Full time

    Job Overview: As a Customer Service Representative at Walmart, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience. You will work closely with the sales team to review customer orders, locate merchandise, and ensure that orders are filled accurately.Salary Range: $14-$26 per hour,...


  • Perrysburg, Ohio, United States Mavis Tire Supply Full time

    Job DescriptionThe primary responsibility of an Automotive Tire Technician at Mavis is to install new tires and wheels, and perform tire services such as rotations, balancing, and flat repairs. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.


  • Perrysburg, Ohio, United States Drybar Shops Full time

    Customer Service Specialist OpportunityWe're seeking a Customer Service Specialist to join our team at Drybar Shops. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences and ensuring client satisfaction.About the Role:This is a fantastic opportunity to join a dynamic and growing company that values...


  • Perrysburg, Ohio, United States Talbots Full time

    Job Summary:Talbots is seeking a highly skilled Fashion Retail Professional to join our team in Perrysburg, Ohio. As a Sales Associate, you will be responsible for driving sales growth, building strong relationships with clients, and delivering exceptional customer experiences.Key Responsibilities:Drive sales growth by identifying and pursuing sales...


  • Perrysburg, Ohio, United States Mavis Tire Supply Full time

    Why Join Our Team?We are committed to providing complete customer satisfaction and delivering the highest quality service. As an Automotive Assistant and Service Manager, you will play a critical role in achieving this goal. You will be responsible for scheduling mechanics' work, ordering parts, and ensuring the timely completion of jobs that exceed customer...


  • Perrysburg, Ohio, United States The Town Center at Levis Commons Full time

    Job OverviewWe are seeking a skilled Facility Services Coordinator to join our team at The Town Center at Levis Commons.This is a full-time opportunity that requires a strong background in facility maintenance, with the ability to perform a variety of tasks including plumbing, electrical, HVAC, and carpentry work.The ideal candidate will have a good...


  • Perrysburg, Ohio, United States The Lovesac Company Full time

    Customer Experience Representative WantedWe are seeking a highly skilled Customer Experience Representative to join our team at The Lovesac Company in Perrysburg, OH. As a Customer Experience Representative, you will be responsible for creating a unique shopping experience for our customers, meeting or exceeding sales goals, and providing exceptional...