East Brunswick Spa Operations Manager
3 weeks ago
About Us: FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 58 locations across 8 states. As a family-owned operation, we prioritize our people, offering benefits that other businesses can't provide.
Compensation Package: Enjoy a competitive base hourly rate ranging from $18-$22, tailored to your experience and skills. Our bonus structure rewards individual and team achievements, with an average monthly bonus ranging from $300 to $400. Additionally, benefit from our uncapped commission structure, providing substantial earning potential based on sales performance. Top performers typically earn an additional $1-$2 per hour in commission. With these incentives, our Assistant Managers often earn an average total annual compensation of $38,000 to $46,000, depending on individual performance.
Your Role: As an Assistant Spa Manager at Hand & Stone Massage and Facial Spa East Brunswick, you will provide exceptional customer service, maintain personal sales performance, and oversee daily operations. You will also assist the General Manager in managing sales performance, recruiting, hiring, onboarding, and training new staff members. Key responsibilities include membership education and sales, passionately promoting products and services, and performing administrative duties.
Requirements: To succeed in this role, you must be passionate about communicating with people and providing excellent service. You should be able to work flexible hours, including nights, weekends, and some holidays. Occasional travel for training sessions, conferences, or business meetings may be required. Strong verbal and written communication skills are essential, as well as computer proficiency and knowledge of retail/appointment booking systems. A positive attitude, fast learning abilities, and comfort in a high-volume environment are also necessary.
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