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Banquet Captain

1 month ago


Boothbay Harbor, Maine, United States Benchmark Spruce Point Inn Full time
Banquet Captain Job Description

We are seeking a highly motivated and experienced Banquet Captain to join our team at Benchmark Spruce Point Inn. As a Banquet Captain, you will be responsible for directing the set up and preparation of banquet rooms for functions, serving and bussing tables, and clearing and tearing down banquet rooms at the end of the function.

Key Responsibilities:
  • Set up for functions, including draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
  • Service to include picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.
  • Break down to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Responsibilities also include cleaning of the back hall and organizing of storerooms.
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assists as needed with event room setup according to meal period and table needs.
  • Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
  • Serves food and beverages to guests, removes dishes, glasses, silverware, or other items from tables/counter tops, and takes them to the kitchen.
  • Cleans and sanitizes tables and/or counters & seats after guests are finished.
  • Explains how various menu items are prepared, cooking methods, and ingredients.
  • Takes into consideration any special requests and dietary issues made by the guest.
  • Provides general property information and offers a warm and sincere welcome/farewell for all guests.
  • Interacts with staff in a professional manner, assisting other departments with necessary information.
  • Ensures final quality check on food and beverage items prior to serving guests.
  • Monitors assigned tables for customer satisfaction, quality, and additional service.
  • Addresses any guest issue promptly and with high concern.
  • Aids other events and restaurant staff as needed.
  • Maintains constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.
Requirements:
  • 2-4 years of food service experience, preferably in banquet service.
  • Experience in a 4-star, 5-star venue with synchronized service.
  • Knowledge of wine, beer, cocktails, and spirits.
  • Ability to work under pressure in a fast-paced environment.
  • Passion for creating an exceptional experience for all guests.
  • Excellent communication skills.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.