Financial Services Associate

6 days ago


Charleston, West Virginia, United States Star USA Federal Credit Union Full time
Job Description

We are seeking a highly skilled Financial Services Associate to join our team at Star USA Federal Credit Union. This role involves providing exceptional customer service, handling direct deposit needs, and offering support with various financial products and services.

The successful candidate will be responsible for transactions, account openings, answering phone calls, ATM balancing, money order preparation, traveler's check processing, and gift card processing, as well as acting as a receptionist. Additionally, they will assist with record keeping, reconcile related general ledger accounts, provide backup for Branch Associates, and may assist in pre-processing for the lending department.

The ideal candidate will have excellent communication skills, be able to market and cross-sell credit union services, and provide coverage on the Saturday rotation schedule at branch locations. They will also participate in other duties as required and assigned. Estimated salary: $45,000 - $60,000 per year based on location and experience.

Benefits:

  • Excellent benefit program including life, medical, dental, and vision insurance
  • Outstanding 401k program after one year with up to 4% matching and 5% profit sharing
  • Other benefits available


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