Field Service Technician

2 days ago


Horsham, Pennsylvania, United States Canon Solutions America Full time

About the Role

We're seeking a skilled Field Service Technician to join our team at Canon Solutions America. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.

Your Impact

  • Report product failure trends and serviceability issues to your manager, ensuring accurate information and record keeping.
  • Meet customer demands by providing responsive and accurate Field/Shop/on-site maintenance.
  • Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
  • Showcase strong customer communication and satisfaction skills.
  • Maintain the performance of assigned machines.
  • Facilitate performance at a level that helps achieve the branch/district's overall metric targets.

About You

We're looking for a candidate with a High School diploma or equivalent experience, a basic understanding of internet environments, and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.

Company Overview

Canon Solutions America empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.



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