Senior Systems Engineer

2 days ago


San Francisco, California, United States Saxon Global Full time
Job Title: Senior Systems Engineer

Sephora is seeking a highly skilled Senior Systems Engineer to join their Client Engineering team. The ideal candidate will have a strong background in IT systems management, with experience in managing a wide range of devices and operating systems, including Windows, Mac, iOS, and Linux.

Key Responsibilities:
  • Manage and maintain IT systems, including patching, deployment, and troubleshooting.
  • Collaborate with technical teams to triage support tickets and serve as a service desk request escalation point.
  • Develop and implement standard IT best practices, policies, and procedures.
  • Provide technical guidance and support to team members.
  • Document processes and procedures to ensure knowledge sharing and continuity.
Requirements:
  • 5-10 years of experience in IT systems management.
  • SCCM Current Branch experience (2-5 years).
  • Cloud Application Management/Configuration.
  • Proven ability to document process.
  • Experience working with L1/L2 teams.
  • Technical Training, degree, or Industry Certifications.
  • Experience in Retail Services technical support a plus.
Technical Requirements:
  • Operating Systems: Windows 10/11, MacOS, Linux.
  • SCCM CB Management: Proven experience managing patching, building applications/packages for deployments, understanding of Co-Management (Intune), Operating System Deployment (OSD), Microsoft Office Deployment and updating best practices.
  • Active Directory: Azure AD, On-Prem Active Directory experience, Group Policy.
Preferred Qualifications:
  • Endpoint Management experience: Microsoft Endpoint Manager, Workspace One.
  • Scripting experience: PowerShell, REST/API.
  • Documentation of process: ITIL Training or Knowledge.

Sephora is an equal opportunity employer and welcomes applications from diverse candidates. The successful candidate will be required to undergo a background check and provide proof of authorization to work in the United States without sponsorship.



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