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Emergency Medicine Representative
2 months ago
We are seeking a highly skilled Emergency Medicine Representative to join our team at MetroHealth Medical Center. As a key member of our Psychiatric Emergency Department, you will play a critical role in ensuring the smooth operation of our emergency services.
Key Responsibilities- Serve as a primary contact for the Emergency Department, Trauma Team, and Life Flight patients, resolving issues related to scheduling, registration, benefits verification, and payor preauthorization.
- Respond as a member of the Trauma Activation Team by obtaining and verifying patient information.
- Achieve optimal reimbursement for MetroHealth System through registration, benefits verification, payor preauthorization, making payment arrangements, and cash collection activities for outpatient and Life Flight services.
- High School Diploma or equivalent required.
- Three years of experience in insurance information collection/assessment, benefits verification, and preauthorization processing, or an Associate's Degree in Health Care Management or a related field with coursework in medical billing, health care data collection, reimbursement, and/or professional service recovery.
- Ability to read, write, and speak English in a professional manner.
- Demonstrated skills in customer service, collecting patient demographic and insurance/payor information, and cash collection.
- Expertise in interviewing patients/family members.
- Knowledge of medical terminology.
- Experience with computer-based billing systems.
- Proof of completion of a medical terminology course from a recognized healthcare program.
- Experience in an Emergency Department.
The successful candidate will be able to sit, stand, stoop, bend, and ambulate intermittently during the day. They will also be able to sit or stand for extended periods, see in the normal visual range with or without correction, hear in the normal audio range with or without correction, and finger dexterity to operate office equipment.
