Customer Experience Specialist

3 weeks ago


Ruston, Louisiana, United States Dixie Mart Full time
Dixie Mart Job Announcement:

About the Job

Are you looking for a challenging and rewarding role in retail? Do you have excellent communication and problem-solving skills? As a Sales and Service Representative at Dixie Mart, you will be part of a dynamic team that provides exceptional customer experiences, manages store appearance and stock, handles transactions efficiently, and ensures a secure shopping environment.


Key Responsibilities
  • Customer Engagement: Deliver exceptional customer experiences, ensuring every customer leaves happier than when they arrived.
  • Store Maintenance: Maintain the store's appearance and stock during peak hours, keeping everything organized and appealing.
  • Cash Handling: Handle a high volume of transactions with efficiency and a friendly attitude.
  • Safety and Security: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Team Collaboration: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Cleanliness: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Inventory Management: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements
  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personality Traits: Friendly demeanor, knack for making people feel welcome, detail-oriented, reliable, responsible, flexible, and adaptable.

Compensation and Benefits

The estimated hourly rate for this position is $10.00. Benefits include paid time off, retirement savings plan, weekly pay, and more. For information on benefits, please visit our careers page.



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