Customer Service Evaluation Representative

3 weeks ago


Powder Springs, Georgia, United States Remedy Corporation Full time

We are seeking a highly skilled Customer Service Evaluation Representative to join our team at the Remedy Corporation. This role is perfect for individuals who thrive in independent work environments and have exceptional communication skills.

Overview

The Remedy Corporation has an ongoing need for quality-focused professionals who can assess customer service experiences and provide valuable feedback to our clients. As a Customer Service Evaluation Representative, you will be responsible for making anonymous calls to various companies, evaluating their customer service performance, and documenting your findings.

This role offers flexibility, allowing you to work on your own schedule and set your own pace. You will have the opportunity to work with multiple clients, providing them with actionable insights to improve their customer service departments.

Responsibilities
  • Evaluate customer service experiences through anonymous calls to various companies
  • Document detailed information about overall experience
  • Complete review submission forms prior to deadlines
  • Ensure accuracy and efficiency in all tasks
Requirements
  • Strong listening skills and ability to remain objective
  • Excellent written and verbal communication skills
  • Self-motivated and able to work independently
  • Active phone line and mobile device capable of downloading applications
  • Valid email address and USA residency with ID

We offer a competitive pay rate of $2 per call and flexible scheduling to accommodate your needs. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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