Managed Services Delivery Manager

5 days ago


Fountain Inn, South Carolina, United States Acumen IT Full time
Job Description:
The Services Manager will be responsible for leading and managing a team of technical professionals who deliver high-quality services to clients. This includes developing and implementing service delivery strategies, building and maintaining relationships with clients and stakeholders, and contributing to the development of new services and technologies.

Key Performance Indicators (KPIs):
  • Client satisfaction ratings.
  • Service delivery quality and timeliness.
  • Team performance and productivity.
  • Business growth and revenue.


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