Cashier - Mutuel (Seasonal)

4 weeks ago


Aurora, Colorado, United States Bally's Dover Casino Resort Full time
Job Summary

We are seeking a highly skilled and detail-oriented Cashier - Mutuel (Seasonal) to join our team at Bally's Dover Casino Resort. As a key member of our racing operations, you will be responsible for providing exceptional customer service while ensuring the integrity of our gaming operations.

Key Responsibilities
  • Verify and process tickets for race and sports wagers in accordance with company policies and procedures.
  • Maintain a cash bank for your shift, ensuring accurate change and handling cash transactions with precision.
  • Stock and maintain the cleanliness of cashier stations, ensuring a positive guest experience.
  • Process payments on winning tickets in a timely and accurate manner, verifying tickets and payoffs.
  • Reconcile bank for assigned shift, adhering to established cash-handling policies and procedures.
  • Explain wagering rules and procedures to guests, providing a high level of customer service.
  • Create and enter player tracking cards, ensuring accurate and efficient data entry.
  • Protect customer rewards and adhere to credit lines, maintaining a secure and trustworthy environment.
  • Notify management of escalated guest issues or suspicious activity, ensuring a safe and secure gaming environment.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also need to be detail-oriented, with a strong focus on accuracy and attention to detail.

Bally's Corporation is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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