Retail Customer Service Representative

3 weeks ago


Clarksburg, West Virginia, United States Sam's Club Full time
Job Summary: We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a Front End Cashier Associate, you will play a vital role in providing exceptional member service and ensuring a seamless shopping experience.

Key Responsibilities:
• Maintain a positive attitude and provide excellent customer service to members across the club.
• Process member purchases accurately and efficiently, handling cash, credit, and other payment types.
• Maintain a clean and organized store environment, including the front end area and self-checkout lanes.
• Collaborate with colleagues to achieve sales goals and promote member satisfaction.

Requirements:
• 1+ year of retail experience, preferably in a customer-facing role.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:
• Competitive hourly wage and performance-based bonus opportunities.
• Comprehensive benefits package, including medical, vision, and dental coverage.
• Opportunities for career growth and professional development.

Why Work at Sam's Club?
• We offer a dynamic and supportive work environment that values our members and associates.
• Our team is passionate about delivering exceptional customer service and making a positive impact in our communities.
• We provide opportunities for growth and development, helping our associates achieve their career goals.

Eligibility Requirements:
• Must be at least 18 years old.
• Must be able to work a variety of shifts, including evenings, weekends, and holidays.
• Must be able to lift up to 25 pounds and stand for long periods.

Additional Information:
• This role is a great opportunity for those looking to start a career in retail or customer service.
• We offer comprehensive training and support to ensure our associates succeed in their roles.
• If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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