Seasonal Sales Associate

4 weeks ago

Sedalia MO, United States GameStop Full time
Job Summary

As a Seasonal Sales Associate at GameStop, you will play a vital role in delivering exceptional customer service and driving sales during the holiday season. You will be responsible for providing best-in-class customer service, supporting the overall shopping environment, and contributing to all store sales initiatives throughout the holiday season.

Key Responsibilities

Provide exceptional customer service by promptly greeting guests, assisting them with their video gaming needs, and recommending additional items as appropriate.
Support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
Address guest questions and concerns promptly, effectively, and courteously, and escalate customer issues and complaints in a timely and professional manner to a store keyholder.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent preferred.
Previous retail sales or guest service experience preferred.

Working Conditions

Availability to work a flexible schedule, including nights, weekends, and holidays.
Ability to follow instructions presented in written, oral, and diagram form.
Possess an outgoing and friendly personality with strong guest service skills.
Provide genuine and friendly assistance to every guest during every visit.
Demonstrate clear verbal communication and listening skills using spoken and written English; bilingual English/Spanish speaking and writing skills are preferred.
Achieve objectives in a fast-paced, rapidly changing environment.
Work both independently and within a team to perform all tasks as assigned.
Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
Be able to stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for at least 8 hours per day.
Be capable of bending, stooping, reaching with arms/hands, climbing ladders, and independently lifting merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
Possess reliability and trustworthiness.

Benefits

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

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