Telehealth Triage Coordinator

3 weeks ago


Independence, Ohio, United States MetroHealth Full time
About the Role

We are seeking an experienced Telehealth Triage RN to join our team at MetroHealth. The ideal candidate will possess excellent nursing assessment skills, the ability to work collaboratively with peers and leadership, and a strong commitment to upholding the mission, vision, values, and customer service standards of the organization.

Responsibilities
  • Provide expert nursing care and support to patients via phone and other communication channels.
  • Mentor and guide non-medical employees, including training when necessary.
  • Create a seamless customer experience for system-wide patient access into ambulatory clinical operations, physician referral, and medical advice lines.
Requirements
  • Bachelor's degree of Science in Nursing (BSN) from an accredited school of nursing.
  • Current RN licensure in the State of Ohio.
  • Experience in a clinical nursing or telehealth setting.
  • Basic Life Support Certification from the American Heart Association within 90 days of hire.


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