Healthcare Support Professional
2 days ago
At Optum, we strive to deliver exceptional care and services to millions of people around the world. As a member of our team, you will play a vital role in connecting people with the care and resources they need to live healthier lives.
We are committed to creating a culture that values diversity, inclusion, and equity. Our comprehensive benefits package includes competitive base pay, paid time off, and opportunities for career growth and development.
About the Job:
We are seeking a skilled Practice Support Associate to join our team. In this role, you will be responsible for providing administrative support to our healthcare professionals, including scheduling appointments, managing patient records, and responding to billing inquiries.
Responsibilities:
- Provide exceptional customer service to patients and healthcare professionals.
- Schedule appointments and manage patient records with accuracy and efficiency.
- Respond to billing inquiries and resolve issues in a timely manner.
- Work collaboratively with supervisors to solve complex problems and improve processes.
- Maintain confidentiality and handle sensitive information with discretion.
What We Offer:
We offer a range of benefits and perks to support your physical, emotional, and financial well-being. These include:
- A competitive base salary of $42,000 per year.
- Paid time off and 8 paid holidays.
- A comprehensive medical plan, including dental and vision coverage.
- A 401(k) savings plan and employee stock purchase plan.
- Education reimbursement and professional development opportunities.
- A dynamic and inclusive work environment that values diversity and promotes equity.
Requirements:
- High school diploma or equivalent required.
- 1+ years of customer service experience preferred.
- Strong communication and problem-solving skills essential.
Preferred Qualifications:
- 1+ years of experience working in a healthcare setting.
- Epic experience and electronic medical records knowledge a plus.
- Strong bilingual skills (English/Spanish) a strong asset.
Join us at Optum and be part of a team that is dedicated to making a difference in people's lives. If you are passionate about delivering exceptional care and services, we encourage you to apply for this exciting opportunity.
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