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Operations Supervisor

2 months ago

Claremont, North Carolina, United States Williams-Sonoma Full time
About the Role

Williams-Sonoma is seeking a highly skilled Operations Supervisor to join our Supply Chain team in Claremont, NC. As a key member of our organization, you will be responsible for overseeing the daily activities of our team, ensuring the efficient flow of goods, and maintaining a safe and clean work environment.

Key Responsibilities
  • Understand and convey Key Performance Indicators (KPIs) and their downstream consequences
  • Provide onboarding and on-the-job training to associates
  • Utilize Williams-Sonoma's Mission, Vision, and Values to lead daily activities
  • Support the Operations Manager in determining staffing levels for departmental functions
  • Share business information with teammates through floor presence and effective verbal and written communication
  • Promote safety awareness and cultivate a safety culture throughout the company
  • Ensure the maintaining of a clean and safe work environment
  • Control and maintain steady workflow on the floor
  • Track productivity, research, and resolve issues
  • Provide feedback on productivity and quality-related performance to associates, peers, and Operations Managers
Requirements
  • High School Diploma or equivalent
  • At least 5 years of experience in a leadership position
  • Understanding of systems and proven experience interacting with relevant systems
  • Excellent analytical skills and leadership capabilities
  • Experience with Microsoft Office Suite, especially Excel
  • Excellent verbal and written communication skills
  • Ability to lead from the front lines and be hands-on
Physical Requirements
  • Ability to lift 20 lbs. regularly and occasionally up to 50 lbs.
  • Ability to stand for long periods of time