Customer Support Specialist
5 days ago
About You:
We are seeking a customer-focused and results-driven Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer service, supporting delivery processes, and assisting with inventory management.
- Deliver Customer Satisfaction: Safely deliver parts to customers as needed, ensuring a high level of customer satisfaction.
- Pick and Stage Orders: Pick and stage parts for customer orders, ensuring accurate and timely fulfillment.
- Return and Core Management: Pick up returns and cores, maintaining a clean and organized storage area.
- Communication: Engage with customers in a friendly and professional manner, dropping off weekly/monthly sales flyers.
- Credit Account Collection: Daily collection of credit accounts, ensuring accurate and timely payment processing.
Requirements:
- Valid Driver's License: Must have a valid driver's license and be fleet safety certified.
- Technical Skills: Ability to use the delivery board system, locate and stock parts, and operate inventory systems (Back stock) and store equipment.
- Communication Skills: Friendly communication, effective reading and interpretation of documents, and basic math skills.
- Availability: Ability to work an assortment of days, evenings, and weekends as needed.
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