Customer Service Team Member
3 days ago
At U-Haul, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.
Sales and Service
You'll work closely with customers to understand their needs and provide tailored solutions. From renting equipment to offering valuable advice on how to use it, your knowledge and expertise will be essential in ensuring our customers get the most out of their experience with U-Haul.
Key Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
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