Customer Experience Representative

5 days ago


Warrington, Pennsylvania, United States Petco Health and Wellness Company, Inc. Full time

About Our Team: At Petco Health and Wellness Company, Inc., we are committed to providing an exceptional shopping experience for our customers. As a Customer Experience Representative, you will be the face of our brand, working closely with customers to understand their needs and deliver personalized solutions.

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Job Description: We are seeking an experienced Customer Experience Representative to join our team. In this role, you will be responsible for:

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Responsibilities:

  1. Engage with Customers: Provide exceptional customer service by actively listening to customers' needs and offering tailored solutions.
  2. Product Knowledge: Develop and maintain strong product knowledge to effectively communicate benefits and features to customers.
  3. Collaboration: Work collaboratively with colleagues to achieve sales goals and promote a positive store environment.

Requirements:

  • 1+ year of sales experience in retail or a related field.
  • Excellent communication and interpersonal skills.


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