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Pharmacy Operations Specialist
2 months ago
Guardian Pharmacy is actively seeking a committed professional to become part of our dedicated team.
As a frontrunner in long-term care pharmacy solutions, we provide tailored medication management services to healthcare organizations that cater to seniors and individuals with intricate care requirements. Our mission is to enhance the quality of life for those we serve while transforming the delivery of pharmacy care.
We are in search of a meticulous and service-oriented individual to join our closed-door pharmacy team. In this position, you will play a crucial role in fostering and sustaining customer relationships, delivering expert support in pharmacy operations, and ensuring complete customer satisfaction.
Key Responsibilities:
- Promote pharmacy services to both potential and existing clients
- Serve as a knowledgeable resource for pharmacy operations
- Maintain and nurture customer relationships while facilitating effective problem resolution
- Oversee the seamless integration of new customer residents
- Provide training to customers on best operational practices and compliance with regulations
- Establish connections with key stakeholders to enhance service efficiency
- Engage in community initiatives and marketing activities
Qualifications:
- High School Diploma is required; a Bachelor's degree is preferred
- A minimum of 3 years of relevant experience in long-term care pharmacy or institutional patient care environments
- Strong computer skills with the ability to resolve customer service challenges
- Detail-oriented with the capacity to work autonomously and achieve results
- Excellent communication and problem-solving abilities
- Availability for a flexible work schedule is essential
Become a part of Guardian Pharmacy and contribute positively to the lives of our customers. We offer competitive compensation, a comprehensive benefits package, and a nurturing work environment.