Frozen Food Dairy Associate

1 month ago

Reidsville, North Carolina, United States Food Lion Full time
Job Summary

As a FT Frozen Food Dairy Associate at Food Lion, you will be responsible for providing exceptional customer service in the Perishable Department. This role requires maintaining high standards of quality, maximizing sales, and minimizing shrink through proper utilization of standard practices.

Key Responsibilities

  • Provide fast, friendly, and accurate customer service to create a positive shopping experience
  • Maintain a clean and organized store environment, including the Perishable Department
  • Receive and process deliveries, rotating and stocking merchandise as needed
  • Ensure proper product levels and maintain accurate inventory records
  • Process beef and grinds as directed, and wrap, label, and stock meat cases as requested
  • Assemble, disassemble, and clean the grinder as needed
  • Properly clean and sanitize the department, maintaining a safe and healthy environment for customers and associates
  • Adhere to company guidelines, policies, and standard practices, including Food Safety and Workplace Safety procedures
  • Report any associate or customer accidents in accordance with established Food Lion procedures
  • Comply with local, state, and federal regulations
  • Wear the Food Lion uniform and maintain a neat and clean appearance while adhering to the Food Lion dress code
  • Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
  • Perform all other duties as assigned

Requirements

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Ability to push or pull up to 2000 pounds using a pallet jack
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents

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