Creative Retail Associate

3 weeks ago


Paducah, Kentucky, United States Michaels Stores Full time

At Michaels Stores, we're passionate about inspiring creativity in our customers and fostering a culture of inclusivity and growth. As a Creative Retail Associate - Custom Framing Specialist, you'll play a key role in delivering exceptional customer experiences and driving sales growth in our framing department.

**Job Summary:**

We're seeking a highly motivated and customer-focused individual to join our team as a Creative Retail Associate - Custom Framing Specialist. In this role, you'll be responsible for providing expert framing solutions to our customers, while also maintaining a high level of customer service and sales performance.

**Responsibilities:**

  • Provide expert framing solutions to customers, including advice on framing options and techniques.
  • Operate framing equipment, including glass cutters and heat presses.
  • Maintain a high level of customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Assist with merchandise displays and visual merchandising, ensuring a visually appealing and engaging store environment.
  • Participate in visual merchandising and inventory management, ensuring that the store is well-stocked and visually appealing.
  • Support shrink and safety programs, maintaining a safe and secure store environment.
  • Interact with customers in a friendly and professional manner, providing exceptional customer service at all times.

**Requirements:**

  • Bachelor's degree in Fine Arts, Graphic Design, or related field (or equivalent experience).
  • Proven sales and customer service experience, with a focus on delivering exceptional customer experiences.
  • Ability to operate framing equipment, including glass cutters and heat presses.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift up to 50 pounds and stand for long periods of time.

**Benefits:**

  • Competitive salary: $45,000 - $60,000 per year.
  • Benefits package, including health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Opportunities for career advancement and professional growth.

**Work Environment:**

  • Public retail store setting, with a fast-paced and dynamic environment.
  • Climate-controlled store environment, with some outdoor work possible.
  • Exposure to framing equipment, including glass cutters and heat presses.

**Equal Opportunity Employer:**

Michaels Stores is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.



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