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Store Manager

2 months ago

Mansfield, Ohio, United States Sephora Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Sephora. As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client satisfaction, and driving sales.

Key Responsibilities
  • Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience. Develop and implement strategies to drive store sales and increase profitability.
  • Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development, and provide ongoing feedback.
  • Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions.
  • Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Requirements
  • Proven successful experience as a retail manager.
  • 3-5 years of experience managing a high volume, complex retail or hospitality setting.
  • Strong leadership skills and business acumen.
  • Client management skills.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
About Sephora

Sephora is a leading beauty retailer within the LVMH family, with a global presence and a commitment to innovation and excellence. We are united by a common goal - to reimagine the future of beauty.

We offer a generous benefits package to full-time employees, including comprehensive health, dental, and vision plans, a superior 401(k) plan, and paid time off programs.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.