Fitness Operations Director
1 week ago
Job Summary
Crunch Fitness is seeking a highly skilled Managing Partner in Training to join our team. This role requires experience in fitness facility management, business operations, and leadership. The ideal candidate will have a proven track record of growing businesses and leading teams to achieve exceptional results.
About the Role
The Managing Partner in Training will be responsible for ensuring the success of our business by growing revenue, energizing the team, and maintaining a high level of customer satisfaction. This includes monitoring and scoring performance of staff, recruiting and hiring talent, coaching and developing team members, and maintaining a clean and well-equipped facility.
Key Responsibilities
* Grow the business to profitability and meet or exceed daily, weekly, and monthly objectives
* Ensure timely member resolutions and focus on member retention
* Monitor and scorecard performance of staff to meet or exceed expected KPI standards
* Recruit, hire, and onboard amazing talent
* Coach and develop team members to drive sales performance
* Deliver exceptional customer service and maintain a high level of member satisfaction
Requirements
* Minimum 2 years of fitness facility or service-oriented management experience required
* Experience with supervising a team of at least 15 employees preferred
* Business operations experience, including finance, administration, and labor management required
* CPR/AED certification required (can be obtained within 30 days of hire)
* Ability to take assertive action to accomplish objectives, innovate and solve problems
* Knowledge of key metrics and drivers to grow business
* Proficient with Microsoft Suite or similar software
* Ability to invest financially in opportunity
Salary and Benefits
We offer a competitive salary range of $45,000 - $50,000 per year, depending on experience, with potential total annual compensation up to $60,000. We also offer subsidized health insurance coverage, basic life and AD&D, HSA, short-term disability, bonus opportunities, and free gym membership.
Location
This role is based in San Antonio, TX, and travel is not required.
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