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Care Coordinator

2 months ago

Richmond, Texas, United States Physical Therapy Care & Aquatic Rehab Full time
Overview

PT Care Specialists/PT Care, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join our team. We offer a fun, family-like environment, support, career growth opportunities, and unmatched resources to help our patients get back to their everyday lives.

Responsibilities
  • Provide exceptional customer service and warmly greet patients.
  • Check patients in and out for appointments, ensuring all required documents are accurate and complete.
  • Pleasantly answer phones and direct patients to the appropriate area or person.
  • Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
  • Schedule patient appointments for both new and existing patients.
  • Perform routine administrative duties, including preparing patient charts/documents, insurance verifications, authorizations, data entry, and collection of payments.
  • Complete opening/closing duties and other tasks as assigned.
Qualifications
  • High School Diploma/GED required.
  • MS Office, basic office support skills, and basic math skills.
  • Excellent telephone etiquette, pleasant personality, and amazing customer service skills.
  • Verbal and written communication skills; ability to clearly communicate with others.
  • Spanish Speaking is a plus.
  • Previous experience in a similar role desired but not required.
Benefits
  • Employee-centric work culture from the top down.
  • Medical, dental, vision, STD, LTD insurances.
  • Generous PTO.
  • 401(k) Employer Matching.
  • Free Life Insurance.
  • Family Building and Parental Benefits.
  • And more.