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Insurance Operations Team Lead

2 months ago

Sun Prairie, Wisconsin, United States Compeer Financial Full time
Job Title: Insurance Operations Team Lead

Compeer Financial is seeking a collaborative and innovative professional to lead our Insurance Operations team. As a key member of our organization, you will provide leadership and guidance to team members while acting as a resource to the Crop Insurance Sales Team.

Key Responsibilities:
  • Recruit, select, develop, motivate, coach, train, evaluate, and reward a diverse team of Insurance Administrator team members.
  • Collaborate with insurance leadership to identify regional sales and support needs.
  • Provide clear and timely communication and feedback to all team members on performance expectations.
  • Promote a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals.
  • Lead regional team conference calls and assist with full team conference calls.
  • Work closely with other teams to service all aspects of client relationships.
  • Manage team schedule to ensure adequate coverage.
  • Travel to assigned offices on a regular basis.
  • Provide adequate onboarding to new hires through collaboration with Insurance Development team.
  • Act as a liaison between Insurance Administrator team and underwriters for the insurance company and be responsible for approval of insurance documents and other requests.
  • Act as the liaison between the Crop Insurance Sales and Insurance Administrator team on underwriting guidelines, processes, and deadlines.
  • Collaborate with insurance leadership on documents missing after submission deadlines.
  • Oversee the process of reconciling forms to be disbursed to Insurance Officers.
Requirements:
  • Bachelor's degree in business administration, agriculture, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • Minimum of 3 years of related work experience in the crop insurance field.
  • Minimum of one year of leadership and management experience preferred.
  • Insurance license required.
  • Advanced knowledge of Crop Insurance products and requirements.
  • Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward, and lead remote team members.
  • Strong listening, written, and verbal communication skills, with the ability to communicate at all levels of the organization.
  • Skill in developing and maintaining interpersonal relationships.
  • Strong problem-solving, decision-making, and organizational skills.
  • Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
  • Strong analytical skills with attention to detail.
  • Advanced client service skills and project management skills.
  • Ability to travel 2 to 3 days per month.
  • Valid driver's license.
About Compeer Financial

Compeer Financial exists to champion the hopes and dreams of rural America. By joining our team, you will help empower those in agriculture and rural communities to achieve their goals and expand their possibilities.

We embrace business agility and innovative approaches to serving our clients and communities.

Our team members are passionate about serving agriculture and rural America, and we invest in their education, growth, and development.

We engage in our communities through giving back and volunteerism, and we offer a flexible, collaborative, and dynamic work environment.

Our benefits include medical, dental, and vision insurance, 401K, paid time off, and more.