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Application Service Technician

2 months ago

Saint John the Baptist, United States Titan Machinery Full time
Position Overview

Titan Machinery is seeking a dedicated Application Service Technician to join our dynamic team. This role is essential for providing top-notch service and support in the field, ensuring our customers receive the highest quality of care.

Key Responsibilities
  • Customer Care: Efficiently operate and maintain Precision and Product Application systems, ensuring exceptional service delivery.
  • Technical Expertise: Stay current with technical, mechanical, and product knowledge necessary for effective performance in your role.
  • Attention to Detail: Complete thorough and accurate documentation for all work assignments, ensuring clarity and precision in reporting.
  • Safety Commitment: Prioritize safety for yourself and your colleagues at all times.
Qualifications

This position is ideal for candidates who possess:

  • A minimum of 2 years of relevant experience or an Associate's Degree in Diesel Equipment Technology or a related field.
  • The ability to obtain and maintain a DOT Medical Certification.
  • A clean driving record and personal tools, or the capability to acquire them.
  • Strong mechanical skills, a customer-focused attitude, and the ability to solve problems independently in a fast-paced environment.
  • A passion for continuous learning and staying updated on training and certifications.
Compensation and Benefits

Titan Machinery offers a comprehensive compensation package that includes:

  • Health, Dental, and Vision Insurance with premiums covered for single coverage.
  • Tool/Equipment Reimbursement up to $1500 annually.
  • Safety gear reimbursement and provided safety equipment.
  • Paid Time Off (PTO) starting from your first day of full-time employment, along with 7 paid holidays.
  • 401(k) plan with company matching from day one.
  • Performance-based incentives and competitive wages.
  • Ongoing professional training opportunities and tuition assistance for educational growth.
  • Employee discounts and a paid employee assistance program.

Titan Machinery is proud to be an Equal Opportunity / Affirmative Action employer, encouraging applications from women, minorities, the disabled, and veterans.