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Valet Parking Attendant

2 months ago

Norfolk Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time
Job Summary

We are seeking a highly skilled and professional Valet Attendant to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. As a Valet Attendant, you will be responsible for providing exceptional customer service while ensuring the safe and secure parking of vehicles.

Key Responsibilities
  • Report to work in complete company-provided uniform, including a name tag.
  • Provide guest services in a highly professional manner, exceeding guest expectations at all times.
  • Greet customers, park, and secure vehicles, including locking doors and closing all hatches and windows.
  • Must be able to receive money from other associates and guests for valet parking and make correct change.
  • Greet and interact with guests in a friendly and professional manner, creating a positive experience.
  • Inspect and evaluate the physical condition of the Valet area, including the front drive, garage, and lobby, for cleanliness and report any necessary repairs or safety concerns.
  • Interact with fellow associates in a courteous and professional manner.
  • Report unsafe work conditions, practices, and safety/security violations in accordance with Company policy.
  • Keep work areas in front of house and back of house clean.
  • Attend and participate in all appropriate and/or mandatory meetings and on-going training sessions.
  • Maintain a good attitude and work ethic practices to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
  • Able to work a flexible schedule, including weekends and holidays as required.
  • Assist doorperson and bell staff as needed.
  • Filled out a guest parking ticket legibly, including the following information: green ticket (hotel), red ticket (restaurant), and blue ticket (banquet or events).
Requirements
  • Must be 21 years of age.
  • Has possessed a United States driver's license for a minimum of 3 years with proof of a clean DMV record.
  • High School Diploma or equivalent preferred.
  • Minimum of 6 months valet or professional driving-related experience preferred.
  • Can safely operate both manual and automatic vehicles.