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Healthcare Patient Coordinator
2 months ago
About Us:
Schweiger Dermatology Group stands as a premier dermatological practice in the United States, featuring over 380 healthcare professionals and more than 110 locations across various states.
Our organization specializes in a comprehensive range of dermatological services, including medical, cosmetic, and surgical treatments, with an impressive record of over 1.5 million patient interactions this year.
Our Mission:
We are dedicated to delivering the Ultimate Patient Experience while fostering a supportive and enriching environment for our healthcare providers and staff.
Recognized in the Inc. 5000 Fastest Growing Private Companies in America for seven consecutive years, we are also proud recipients of the Great Place to Work certification.
Employee Experience:
We offer a variety of benefits to our full-time employees (30+ hours per week), including:
- Comprehensive medical, dental, and vision coverage starting the first of the month post-hire
- Company contributions to Health Savings Accounts
- Eligibility for 401K plans
- An additional personal holiday for your birthday
- Company-sponsored short-term disability
- Pre-tax savings options for public transit commuters
Part-time employees (less than 30 hours) are eligible for dental, vision, and 401K benefits starting the first of the month after hire.
Position Overview:
We are seeking a Full-Time Patient Coordinator to join our Brighton Office. The Patient Coordinator is responsible for executing all front office operations and providing essential support to patients, healthcare providers, and administrative staff. Previous experience in a healthcare setting is mandatory.
Work Schedule:
This is a full-time position requiring 30+ hours per week, with availability for 8-hour shifts from Monday to Friday, including rotating Saturdays during business hours from 7 AM to 7 PM. Flexibility to assist in a collaborative team environment is essential.
Key Responsibilities:
- Efficiently manage all incoming phone calls, scheduling tasks, and online inquiries, ensuring a positive experience for each caller.
- Foster a professional and welcoming atmosphere to enhance the quality of service provided to patients and healthcare providers.
- Understand the flow of patient interactions and anticipate the needs of providers to ensure seamless service.
- Manage inventory and stock supplies and equipment as needed.
- Participate in all required training and continuing education opportunities.
Qualifications:
- Required: Experience in healthcare settings.
- Preferred: Experience as a Medical Receptionist.
- Familiarity with EMR software and patient scheduling systems is advantageous.
- Proficiency in Microsoft Word, Excel, and Outlook is necessary.
- Strong communication, interpersonal, and organizational skills are essential.
- Excellent patient relations and customer service skills are a must.
- Professionalism, reliability, and dedication are key attributes.
- Prior experience in a dermatology or medical environment is preferred.
- Open availability for weekday and weekend shifts is required.
Schweiger Dermatology Group is an equal opportunity employer and does not discriminate in its hiring practices based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, or any other class protected by local, state, or federal law.
We do not mandate COVID-19 vaccination for employment consideration; however, certain state regulations may require us to maintain records of vaccination status.
