Customer Service Representative

2 months ago


Dunkirk, Maryland, United States Monro, Inc. Full time

Job Summary:

We are seeking a highly skilled Guest Care Specialist to join our team at Monro, Inc. As a key member of our customer service team, you will be responsible for providing exceptional guest service and ensuring a positive experience for our customers.

Key Responsibilities:

  • Develop a strong understanding of our products and services to effectively communicate with guests.
  • Provide clear and professional communication, both verbally and in writing, to resolve guest inquiries and concerns.
  • Work collaboratively with other team members to achieve customer satisfaction and loyalty.
  • Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery.

Requirements:

  • Strong focus on providing excellent guest service.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Ability to develop a good understanding of the products or services being offered to guests.

What We Offer:

As a Guest Care Specialist at Monro, Inc., you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to provide exceptional service and support to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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